Laptops I serviced Here is the list of the laptops I have serviced. Friends and family members are primary customers. I seldom do software trouble-shooting for others except, of course, for my wife. It is too tedious and others can often do an acceptable job. The most frequently failing part is hard disk. It is usually easy to replace, but I had to grind off some plastic when I upgraded Sony R505. CD-ROM/DVD drives are different. Although the form factor and the connector are standardized, that's not the case for eject button and bezel. Some are easy to match, some are not. Keboard is next on the list. Some models have inherent flaw that makes keyboard fail early. LCDs do fail eventually, as the lifespan of backlight is limited. It is not easy but possible to replace the backlight. There are two different configurations: vertical and horizontal. So the length of backlight lamp can be different even for same size panels. Sometimes it is just the inverter. Quality: In my opinion, IBM is the best. Sony is okay. Dell is catching up and getting better. I will never consider buying a Campaq.
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